Refund policy

Return and Refund Policy

Wonder Home Decor values your satisfaction and strives to provide the best online shopping experience. In case you are not fully satisfied with your purchase, we offer a straightforward return and refund policy to ensure your concerns are addressed.

1. Return Policy

Eligibility for Return:

  • Items can be returned within 7 days of delivery.
  • The item must be unused, unwashed, and in the same condition as received, with all original packaging, tags, and accessories intact.

Non-Returnable Items:

  • Customized or personalized products.
  • Clearance sale or final sale items.
  • Damaged items caused by misuse or improper handling.

Process for Return:

  1. Contact our customer support team at [wonder.home.decore@gmail.com] or call us at [8805908869] within the return window.
  2. Provide your order details, including the order number and reason for return.
  3. Our team will review your request and guide you on the return process.
  4. Once the return is approved, pack the item securely and ship it to the provided return address.

Return Shipping Costs:

  • Return shipping costs will be borne by the customer unless the product received was defective or incorrect.

2. Refund Policy

Eligibility for Refund:

  • Refunds will be initiated once the returned item passes quality inspection.
  • Refunds are not applicable for items marked as non-returnable.

Refund Process:

  1. Once the return is received and inspected, you will receive a notification regarding the status of your refund.
  2. Refunds will be processed within 7-10 business days after approval.
  3. The refund will be credited to your original mode of payment or as store credit, based on your preference.

Note: If you paid via Cash on Delivery (COD), refunds will be processed as bank transfers. You will be required to provide your bank account details for the same.

3. Damaged or Defective Products

  • If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
  • Share clear photographs of the product and packaging with our support team.
  • We will offer a replacement or full refund after reviewing your case.

4. Contact Us

For any queries regarding returns or refunds, please contact us:

Wonder Home Decor
📍 Near Indian Overseas Bank, Gandhi Chowk, Shegaon - 444203, Maharashtra, India
📧 Email: wonder.home.decore@gmail.com
📞 Phone: 8805908869

Important Notes:

  • Wonder Home Decor reserves the right to reject returns that do not meet the above conditions.
  • This policy is subject to change at the discretion of the company.